Service Terms — mAIb MVP Release Audit
> DRAFT — NOT LEGAL ADVICE. Requires review by a qualified solicitor before production use.
Version: 0.1 (draft) · Last updated: [DATE]
These Service Terms ("Terms") govern the provision of the mAIb MVP Release Audit service (the "Service") by mAIb Tech LLC, a limited liability company formed in Delaware, United States ("mAIb", "we", "us"). The operator of the Service is based in the United Kingdom.
[OWNER/SOLICITOR DECISION REQUIRED: governing law and jurisdiction]
[OWNER/SOLICITOR DECISION REQUIRED: consumer-vs-business classification of customers, and any resulting mandatory consumer protections]
[OWNER/SOLICITOR DECISION REQUIRED: tax/VAT treatment and invoicing entity arrangements]
1. The Service
1.1 The Service comprises evidence-backed release-readiness audits and, where separately agreed, remediation ("rescue") sprints for software applications, including applications built wholly or partly with AI-assisted development tools (for example Claude Code, Cursor, Lovable, Replit, Bolt, or v0).
1.2 The current engagement types and prices are:
| Engagement | Price | Target turnaround |
|---|---|---|
| Founding Release Check (first five qualifying projects) | £149 | Target 24 hours after acceptance, access, and consent are all complete |
| Release Readiness Audit | £495 | 3 business days |
| MVP Rescue Sprint | From £1,250, quoted after audit | As quoted |
1.3 For the Founding Release Check, the turnaround clock starts when we accept the project and you have provided the agreed access and all required consents are complete. It does not start at payment.
1.4 Turnaround figures are targets, not contractual deadlines, unless expressly agreed in writing for a specific engagement.
2. Engagement process
2.1 An engagement begins only when we accept your project in writing (email or order confirmation). We may decline any project before acceptance; see the Refund and Re-scope Policy.
2.2 You must provide the access described in the engagement scope (for example repository access, deployment access, or documentation). Our findings depend on the access actually provided.
2.3 We may propose a re-scope (including a price adjustment) if the project materially differs from what was described. You may accept the re-scope or withdraw under the Refund and Re-scope Policy.
3. What the Service is not
3.1 The Service is not:
- a penetration test;
- a legal opinion or legal advice;
- a compliance certification of any kind;
- an accessibility certification;
- a financial audit; or
- a guarantee that no defects, vulnerabilities, or issues exist in your application.
3.2 Findings are point-in-time, evidence-based, and dependent on the access you provide. A finding of "no issues observed" in an area means only that: nothing was observed within the scope, time, and access of the engagement. See the Report Disclaimer for full terms.
4. Your responsibilities
4.1 You confirm that you are authorised to provide the code, repositories, credentials, and other materials you supply, and that doing so does not breach any law, contract, or third party right. We refuse engagements involving unlawfully obtained repositories or materials.
4.2 You must comply with the Acceptable Use Policy.
4.3 You are responsible for decisions made on the basis of the deliverables, including whether and when to release your application.
5. Confidentiality and data
5.1 We handle your code and materials in accordance with the Code Handling and Confidentiality Policy and the Data Retention Schedule.
5.2 Any use of external AI providers in performing the Service is governed by the AI Processing Disclosure. Modes involving an external AI provider require your explicit consent and are never applied by default.
5.3 Personal data is handled as described in the Privacy Notice. [OWNER/SOLICITOR DECISION REQUIRED: GDPR/UK GDPR controller-processor allocation and whether a data processing agreement is required per engagement]
6. Fees, payment, and refunds
6.1 Fees are as stated at the point of order or in the accepted proposal. [OWNER/SOLICITOR DECISION REQUIRED: tax/VAT treatment; whether prices are inclusive or exclusive of applicable taxes]
6.2 Payment is taken via our payment provider. Refunds and re-scoping are governed by the Refund and Re-scope Policy, which forms part of these Terms.
7. Deliverables and intellectual property
7.1 Deliverables are the audit report and any agreed supplementary materials. Deliverables are provided for your internal use in relation to the audited application.
7.2 You retain all rights in your code and materials. We retain rights in our methodologies, templates, and checklists; nothing transfers them to you.
7.3 [OWNER/SOLICITOR DECISION REQUIRED: licence terms for deliverables, including whether reports may be shared with the customer's investors, acquirers, or customers, and on what conditions]
8. Liability
8.1 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
8.2 [OWNER/SOLICITOR DECISION REQUIRED: liability cap, exclusions of indirect/consequential loss, and any consumer-law carve-outs, all dependent on governing law and customer classification]
9. Termination
9.1 Either party may terminate an engagement in writing. The consequences of termination (including any refund) are set out in the Refund and Re-scope Policy.
9.2 We may suspend or terminate an engagement immediately where the Acceptable Use Policy is breached, where we reasonably believe materials were unlawfully obtained, or where continuing would place us in breach of law.
10. General
10.1 These Terms, together with the policies referenced in them (Privacy Notice; Code Handling and Confidentiality Policy; Acceptable Use Policy; Refund and Re-scope Policy; AI Processing Disclosure; Data Retention Schedule; Report Disclaimer; Cookie Notice), form the entire agreement for the Service, except where a separately signed agreement (for example a mutual NDA or bespoke engagement letter) applies.
10.2 If any provision is found unenforceable, the remainder continues in effect.
10.3 We may update these Terms for future engagements; the version in force at acceptance of an engagement applies to that engagement.
Contact: [CONTACT EMAIL] · mAIb Tech LLC, [REGISTERED ADDRESS]